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White Label

White Label Tele-Medicine Application​

A Tele-Medicine app with advanced features that enables virtual assistance for your patients.


We drive your technology platform

We support you in technical challenges while you can focus on providing quality health care

True White Label

Your branding, logo and domain will be on the platform, indicating that it is completely affiliated with your company

Thousands of Clinicians

We provide template-driven, multilingual, deep UI customizations (lite and advanced versions) and custom forms

Reliable Partner

We do not just provide a product, but serve you as a technology partner and help your business grows


Our strategy is to embrace technology, so we provide you full ownership and control over your data. It is deployed on a separate server infrastructure, owned by you, maintained by us.

Data Ownership

We offer custom integrations with external systems and devices, tailoring our approach to your company’s needs.

Fast & User Friendly Interface

Convenient to use and efficient workflow with broad features that enables virtual health care facilities
Easy and Quick Onboarding
Flexible and programmable workflow, stable support for clinicians and patients.
Appointment Booking
Patients can schedule the appointments according to them.
Patient Intake
Eliminate wait times by collecting Intake before a visit.
video call
Video Consultation
Smooth video consultation features allows you to connect with providers.
dashboard 1
Digital Prescription
Historical reports of patients with additional feature of downloadable prescription and more.
cashless payment
Payment Collection
Accept every payment method to collect consultation fee.


The delivery of health care services, where distance is a critical factor, by all health care professionals using information and communication technologies for the exchange of valid information for diagnosis, treatment and prevention of disease, and for the continuing education of health care providers, all in the interests of advancing the health of individuals and their communities.
Providers may use any telemedicine tool suitable for carrying out technology-based patient consultation e.g. telephone, video devices connected over internet, mobile or land phones, chat platforms like whatsApp, or Mobile App or internet based digital platforms for telemedicine or data transmission systems like Email/Skype etc. Irrespective of the tool of communication used, the core principles of telemedicine practice remains the same.
In general Telemedicine software is designed to be as easy to use as other familiar modern applications. Patients and providers with a basic familiarity with online apps should be able to quickly figure out how to use a Telemedicine application.
Yes, it is private and secure, as it is conducted using an encrypted platform that was designed for the purpose. Telemedicine has been found to be a safe, cost effective and convenient way to provide health care services.
Yes, the quality of healthcare delivery is confirmed by decades of research and demonstrations. We don’t compromise on the quality of care.
A web based Telemedicine platform Sushena Health Care ( and Telehealth devices.
Multiple technologies can be used to deliver Telemedicine consultation. Tele communications and Digital communications.There are 3 primary modes: Video -(Telemedicine facility, Apps, video on chat platforms like WhatsApp, etc ), Audio – (Phone, Apps etc), Text (Chat messaging, email etc)

Two types of consultations: First consultations and Follow-up consultations.
First consultation means:

  • The patient is consulting with a provider for the first time; or
  • The patient has consulted with a provider earlier, but more than 6 months have lapsed since the previous consultation; or
  • The patient has consulted with the provider earlier, but for a different health condition.

Follow-up consultation means:

  • The patient is consulting with the same provider within 6 months of previous consultation for continuation of care;
  • There are new symptoms that are not in the spectrum of the same health condition;
A RMP is a person who is enrolled in the State Medical Register or Indian Medical register under the Indian Medical Council Act of 1956 [IMC Act, 1956].
We have 3 portals: User/Patient portal, Provider/Doctor portal and Admin portal
Patient portal software is used to improve the quality of care provided while enabling greater communication between providers and their patients. Or Patient portals were developed to improve the way in which patients and healthcare providers interact. A product of requirements, they were mandated as a way to provide timely access to their healthcare.

A Telemedicine admin portal enables administrators to manage all processes within the application. It provides access to all user’s profiles, necessary data, and all the tools used to monetize the application. 

It is an administration console from which we can manage various identity services. Admin portal contains:

  •  Personal Profiles- each administrator needs a profile in the admin panel. This will let you know who made changes; and create different levels of access to protect data and keep control over particular features. 
  • Doctor’s profile management
  • Patient profile
  • Analytics- with analytics inside the admin panel, one can know at all times what’s going on within the app from both technical and marketing standpoints- right from keeping track of how many patients have signed up for the service so far.
  • Schedule appointments
  • Manage provider’s schedule
  • Notification Management- with this feature, push notifications can easily be sent to both patients and doctors. To inform them about the upcoming appointments, updates, special offers etc.

Three languages our application supports: English, Telugu, Hindi.

We are using Razor payment gateway for the application. This accepts all payment modes (UPI, Wallet, debit cards, credit cards, internet banking). Razor pay – easy integration, API driven, simple pricing, 100% secure, fast signup & even faster onboarding.
‘Office 24/7 company’ is the most reliable cloud communication company providing voice call centre support for the application.
Sushena Helpline number: 8977433939 Email:
In this product development, we used many distinct technologies, usage of API, 3rd party frameworks for integration.